Terms of Service

1. Acceptance of Terms

By registering an account, creating a brand, connecting a social media profile, or accessing any service on the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and our Refund Policy.

If you are agreeing to these Terms on behalf of a company, organization, or brand entity, you represent and warrant that you have full legal authority to bind that entity to these Terms.

2. Description of the Platform & AI Services

Zenit is an AI-powered marketing and brand growth suite offering the following features:

• BrandBrain Engine: Proprietary context management system capturing brand voice, USP, target audience, and niche strategy.
• AI Content Generation: Synthesis of creative hooks, captions, Reels ideas, Stories, and ad copy powered by leading AI models (Claude / OpenAI).
• Multi-Platform Social Sync: Connected performance metrics and analytics for Instagram, YouTube, and LinkedIn.
• Creator & Influencer Marketplace: Collaboration marketplace facilitating verified creator discovery, portfolio review, direct brand pitching, and campaign deals.
• Content Approval & Team Workflows: External approval review links and multi-brand agency management.

4. User Accounts & Eligibility

• Age Requirement: You must be at least 18 years of age to create an account. Accounts found to belong to anyone under 18 are removed.
• Account Security: You are responsible for safeguarding your login credentials. Notify us immediately at info@zenit.social if you suspect unauthorized access.
• Accurate Information: All business information, social handles, and creator portfolios submitted must be truthful and accurate.

5. Subscriptions, AI Credits & Billing

• Billing Cycle: Subscriptions are billed in advance on a recurring monthly or annual basis via Razorpay.
• AI Generation Credits: Each subscription tier includes an allotted quota of monthly AI generation credits. Credits reset at the start of each billing cycle and do not roll over.
• Cancellations: You may cancel your subscription anytime via the Billing Dashboard. Upon cancellation, access continues until the end of the current paid billing period.
• Refunds: Refunds are handled in accordance with our Refund Policy.

6. Intellectual Property & AI Content Ownership

7. Creator Marketplace & Direct Pitches

When using the Creator Marketplace or Brand Social Feed:

• Creators are permitted to submit one message / pitch per brand event post to ensure high-quality, spam-free communication.
• Brand deals, deliverables, and payouts agreed upon through the platform must honor the terms agreed in the campaign contract.
• Misrepresentation of follower counts, metrics, or identity is strictly prohibited and results in immediate delisting.
• Ad disclosure: every post made for a paid deal, gifted product or other material connection must be clearly labelled as advertising (e.g. “Paid partnership”, #ad, #sponsored), as required by the CCPA's Endorsement Guidelines (2023) and the ASCI Code for Influencer Advertising. Creators confirm this when accepting each deal.
• Reviews: only brands signed in to Zenit can review a creator. Paying for, faking or incentivising reviews is prohibited.

8. Prohibited Conduct

You agree not to engage in any of the following activities:

• Generating deceptive, fraudulent, defamatory, or hateful content.
• Attempting to reverse-engineer, scrape, or extract platform code, AI prompts, or API endpoints.
• Using automated bots, scripts, or spiders to access the platform without written authorization.
• Interfering with server performance, security mechanisms, or rate limiters.
• Hosting, displaying, uploading or sharing content that is obscene, pornographic, paedophilic, invasive of another's privacy (including bodily privacy), harassing, hateful, harmful to children, infringing of intellectual property, impersonating another person, knowingly false or misleading, threatening to the unity, integrity, defence, security or sovereignty of India or public order, or otherwise unlawful — as listed in Rule 3(1)(b) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

We may remove such content and suspend or terminate the account responsible. Anyone can report content with the Report link beside it, or by writing to our Grievance Officer (see the Privacy Policy).

9. Disclaimer of Warranties & Limitation of Liability

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENIT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR SOCIAL MEDIA ACCOUNT STANDING ARISING FROM YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY UNDER ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any legal action, dispute, or proceeding arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India.